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Romance Scams 200,000 British Victims

28 September 2011

Research by the University of Leicester reveals that as many as 200,000 people living in Britain may have fallen victim to online romance scams – far more than had been previously estimated.

The SOCA supported study is believed to be the first formal academic analysis to measure the scale of this growing problem.

Romance scams are an example of mass market fraud where criminals set up fake identities using stolen photographs (often of models or army officers) and pretend to develop a romantic relationship with their victim. This is often done using online dating sites and social networking sites. At some point during the relationship they pretend to be in urgent need of money and ask for help. Many victims have been persuaded to part with large sums of money before their suspicions are aroused.

Researchers found that 52% of people surveyed online had heard of the online romance scam when it was explained to them, and that one in every 50 online adults (2%) know someone personally who had fallen victim to it.

This confirms the belief held by law enforcement agencies that this type of crime is often not reported by those affected, in many cases due to embarrassment at having been duped, or through a continuing hope that there will eventually be a genuine romance.

SOCA’s Colin Woodcock, Senior Manager for Fraud Prevention, said:

“SOCA has worked hard to understand the nature of this crime and how it can be tackled, and this study provides further insights into the extent to which it is affecting people in the UK. The fact that 52% of respondents were aware of romance scams shows that progress has been made in raising awareness, but also that millions of people in the UK remain at risk of being successfully targeted by the crime groups committing this type of fraud.

“The perpetrators spend long periods of time grooming their victims, working out their vulnerabilities and when the time is right to ask for money. By being aware of how to stay safe online, members of the UK public can ensure they don’t join those who have lost nearly every penny they had, been robbed of their self-respect, and in some cases, committed suicide after being exploited, relentlessly, by these criminals. It is crucial that nobody sends money to someone they meet online, and haven’t got to know well and in person.”

SOCA has identified that perpetrators of romance fraud typically operate from outside the UK, and will often demonstrate huge levels of patience in their efforts to defraud people of what can amount to large sums of money. Between 2010-11, Action Fraud identified 592 victims of this crime, with 203 individuals losing over £5,000. SOCA investigations have seen losses as high as £240,000, and even in cases when victims cannot, or will not, send money, scammers involve them instead in money laundering by asking them to accept money into their bank accounts.  

The study was led by Professor Monica Whitty, a psychologist and Professor of Contemporary Media at the University of Leicester, and Dr Tom Buchanan, a psychologist at the University of Westminster.  Researchers surveyed over 2,000 people through an online YouGov survey and estimated from the results that over two hundred thousand British citizens have fallen victim to the crime. They further estimate over 1 million people personally know someone who has been scammed.

Professor Whitty said: “Our data suggests that the numbers of British victims of this relatively new crime is much higher than reported incidents would suggest.  It also confirms law enforcement suspicions that this is an under-reported crime, and thus more serious than first thought.

“This is a concern not solely because people are losing large sums of money to these criminals, but also because of the psychological impact experienced by victims of this crime.

“It is our view that the trauma caused by this scam is worse than any other, because of the ‘double hit’ experienced by the victims – loss of monies and a ‘romantic relationship’.”

Professor Whitty added that the results of the research suggest warnings about the fraud are reaching about half of the British population: “This provides us with a marker for future research in preventive measures.  It may well be, of course, that knowledge of the crime does not prevent it. However, it is important to compare knowledge of the crime and number of victims in future studies.”

To find out more about identifying a potential romance scam, protecting yourself from fraud and how to report if you believe you have been a victim of a romance scam, visit Action Fraud

For more information on the study, visit the University of Leicester website